Refund policy

Returns Policy
Due to the custom nature of our products, we are unable to accept returns. However, if you’ve received an incorrect or faulty item, please contact us immediately at team@fameilyart.com.au so we can make it right.

Cancellation Policy
You may cancel your order for a full refund, provided production has not yet begun or materials haven’t been sourced. To request a cancellation, please email us promptly at team@fameilyart.com.au.